by Trisha Frauenhofer

I have a confession to make. This is my second Internet business, and I’m starting it having learned from the mistakes I made in the first one. I took a course at the Small Business Administration on business management and planning, and I’m amazed at how many things I did wrong the first time. Consider this a blueprint for avoiding the mistakes I made.

One of the basic pre-launch steps you want to have covered is a detailed business plan that will cover even the most minute detail. Remember you can never have things too planned out.

A good web designer, I have found is always a valuable asset to My Internet Business Pre-Launch plan. If you want a professional looking online shop or firm then you will need to invest in a reputable web design firm.

About the only thing I did right last time was learn the ins and outs of using Register.com for setting up my domain names. My designer helped me find a hosting provider who could install the software I wanted to make this all work, which helped a lot.

The other place where my designer helped a lot was getting me to realize that More isn’t always Better. She took out her laptop, hooked up a cellular modem to it, and we loaded my old site. There was time to grab a cup of coffee and watch the birds before enough of it loaded for me to be able to see what the site was about. Dulls ville. By using Cascading Style Sheets (the CSS stuff I mentioned earlier), she was able to make it dynamic and much more attractive. (I was still using JPEGs of titles in a fancy font.)

She also helped me set up my customer feedback forums, and talked to me about font choices and usability. While she disagreed with stuff that Jacob Nielsen recommends (mostly because his sites look ugly and dated), she did point out that my content needed to be the focus of my site, and readability was key.

Once I learned how to set up a maintainable web site, it was time to focus on marketing. I started marketing last time by taking out radio spots, in part because a friend of a friend got me a deal at the local radio station. Since the spots were local, I got no coverage outside of local broadcast range. Not a good idea when I’m trying to sell things on the Internet. Now, I focus on building up web traffic.

A sure fire method it getting traffic to your store is to get your business in the top twenty search engine results. Keep your business in plain sight for everyone to see. Advertise on related web sites and you will see customer traffic begin to pull into your web site. Back links, keywords, SEO’s, and strategically placed ads should all be created by your design firm, and will get you high search engine rankings.

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